Proper care can significantly extend the life of your jewelry. We recommend storing your pieces in a cool, dry place and avoiding exposure to harsh chemicals, such as perfumes or cleaning agents. For specific care instructions related to the materials used in your jewelry, please refer to the care guide on our website.

We strive to be transparent about the materials used in our jewelry pieces. Most of our products are crafted from high-quality materials such as sterling silver, gold-plated brass or stainless steel. Each product description includes information about the materials used, ensuring you know exactly what you're purchasing.

Once your order has been shipped, you'll receive a confirmation email with a tracking number and a link to track your package. You can use this tracking number on our website or through the carrier's website to see real-time updates on your shipment’s status. If you have any issues or questions about tracking your order, our customer support team is here to assist you.

Customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a hassle-free exchange policy. Simply contact our customer support team within 14 days of receiving your order, and we'll provide instructions on how to exchange your item. Please note that certain restrictions may apply, so we encourage you to review our full return policy for more information.