Contact us here with any questions on our products or your order!

FAQ's

How to care for your gold plated jewelry?

The majority of our products are gold and silver plated over brass or stainless steel. To care for your gold and silver plated jewelry, avoid over exposing it to water, harsh chemicals, and perfumes. Store it in a dry place and clean gently with a soft cloth to maintain its shine.

How do I know if the jewelry will fit me correctly?

We include measurements such as length, width, and sometimes even circumference for items like rings or bracelets. Additionally, you can always contact us with more questions you may have.

Do you offer international shipping?

We currently do not ship internationally. But we hope to expand in the future, subscribe to our emails to receive any Adoro Gems Updates!

What if I'm not satisfied with my purchase?

Customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a hassle-free return within 14 days of receiving your order to receive store credit. Please note that certain restrictions may apply, so we encourage you to review our full return policy for more information.